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PHILOSOPHY
GLOBAL REACH
SMART IOV
Electric Sanitation Vehicle
Service Philosophy
Service Philosophy
Baiyi Service Philosophy
Dedicated to the "customer-centric, service first" philosophy, Baiyi offers a comprehensive, standardized, and professional lifecycle service. We strictly adhere to our service commitments, providing customized, efficient, and high-quality services to meet customer needs, solving problems for customers, and creating maximum value for them.
Service Policy
Baiyi is committed to continuously enhancing the service experience of global users, driving the high-quality development of the enterprise, providing the highest quality products, and forming a complete service system. We strictly implement the service policy of "professional, efficient, responsive, and satisfactory".
Service Commitment
Pre-sale Service
Provide detailed product technical consulting, recommend suitable models, and customize technical solutions based on customer site surveys and actual needs.
On-sale Service
Standardized production process control, strict quality inspection, ensure timely delivery. Arrange professional technicians for on-site installation and commissioning, and provide systematic operation and maintenance training for customer personnel to ensure proficient operation.
7*24 hours service
Global service network, 7*24 hours online response, provide technical support and fault diagnosis anytime, anywhere. Sufficient spare parts inventory ensures rapid supply and minimizes equipment downtime.
Technical Training
Baiyi pays great attention to the operational and maintenance training of customer personnel. Through systematic technical training, we help customers fully understand the performance, operation methods, and daily maintenance techniques of our equipment.
Vietnam After-Sales Support
India Municipal Product Demonstration
On-Site Product Training · India
Service Area
Our products have been successfully sold to many countries and regions around the world. Baiyi has established a mature sales and service network in the international market, such as Vietnam, Indonesia, the United Arab Emirates, Saudi Arabia, Peru, Canada, the United States, Russia, Spain, Mexico and other countries. Some agents deal in BY-S12 industrial sweeper.
Internet of Vehicles Intelligent Service
Baiyi actively embraces the internet of things technology, building a comprehensive intelligent service system for sanitation vehicles.
The equipment connects to the cloud platform in real-time, achieving remote monitoring, fault warning, data analysis, and other functions, greatly improving the operational efficiency and service life of the equipment.
The emergence of Baiyi's smart sanitation system will realize intelligent sanitation.
